UPS: Is it only meant for 'quick delivery'?

I've read bits about UPS from Friedman's book 'The World Is Flat', and I was enthralled! I browse through its website and read its details thoroughly, and I was even more enthralled!

UPS is not just about getting a few documents delivered from one side of the world to the other at high speed. They do loads of other things we simply couldn't imagine. In the book that I've read, Friedman gave a simple example. It's a story on a customer who has a problem with his Toshiba computer and wanted to get it repaired by Toshiba's computer engineer.

The kid would call Toshiba Customer Service and explained his problem. The guy on the other side of the phone advised him to send the computer to any UPS store nearby so that they could deliver the computer to Toshiba' lab at HQ. UPS received the computer, and processed it's delivery. They sent the computer to Toshiba's HQ and had it repaired. Toshiba's HQ then sent the computer to it's nearest UPS store, and the delivery guy will send it back to the customer.....phew!

UPS realised this problem and felt that they could increase their efficiency by reducing it's proxy. UPS dealt with Toshiba that they'll (UPS) have their own computer engineer working at UPS offices, dealing with Toshiba's customers' computer problems. See how this goes...

The kid called Toshiba's CS, and been told to send it to the nearest UPS store. The computer had been sent. The UPS receptionist brought the computer to the back of the office where there were a few computer engineers repairing computers. They repaired the kid's computer. And the day after, they'll send it back to the kid. How's that?! I think that's kinda cool.

That's what Friedman called 'Insourcing'. And this method had been used by UPS in loads of other companies!

Might want to give UPS a call. For no reason. (really?!)

My 1st $1million.....

It's been quite a while since I last scribbled something to this blog. Time management problem, i guess. No?

I have been reading literatures on economics & business since i was 16. And I know someday I'll become one of those top guns in Forbes magazine. Not interested in becoming an economist, analyst etc. I'm simply interested in making money!

...and I'm 22 now. On my way to make my first $1million before reaching 30. Possible?! God willing, you bet!
Anyway, I'm halfway through reading a book written by Thomas L. Friedman entitled 'The World Is Flat'. He argued that, with regards to the current global economy, the world now has been flatten by several inventions and events. He discussed on the significance of the fall of the Berlin Wall, inventions of Internet, the Web, Netscape, Wikipedia and many others. Also, he beautifully explained the role of India & China in making the world even 'flatter' now.

I'm hoping to finish this book, as well as Friedman's earlier book, 'The Lexus And The Olive Tree', before the Malaysian Student Leaders Summit (MSLS) kicks off in August. I'll see what Tony Fernandes, Johan Raslan & Karim Raslan have to say on the topic 'Corporate Malaysia'.

Congratulations to the newly-wed....

Syahril Izwan & Haly Rozie !!
(Dublin)

Nur Fahmi & Mazlin !!
(Belfast)

Ikhwan & his bride !!
(Cardiff)

Ahmad & Hidayah !!
(Cardiff)

God bless